# HIGHRA CRM V10 — Final Business & Production Layer

Built on V9.

## Added
- Print-ready quotation document endpoint
- Customer conversion from lead
- Quotation status decision endpoint
- Health-check endpoint
- Production checklist

The quotation document is intentionally HTML so it can be printed or saved as PDF in the browser without adding a heavy PDF dependency. A server-side PDF engine can be plugged in later.

Production should use HTTPS, `APP_DEBUG=false`, strong credentials, a queue worker, and the Laravel scheduler. Laravel supports queued background jobs across database, Redis, SQS and other backends.